FAQ
After reading this page you will be able to: find the right first step for common questions and know when to open a feature page or contact support.
Accounts and Setup
Section titled “Accounts and Setup”Q1: What is the HuiAI sign-in token?
Section titled “Q1: What is the HuiAI sign-in token?”It is the identity credential for HuiAI extension features, shared by automation, voice, remote access, and public tunnels. Configure it in Settings -> Required Setup. See Tokens and Credentials.
Q2: Do I need a HuiAI token?
Section titled “Q2: Do I need a HuiAI token?”Not for chat using only your own model API key. HuiAI features require the token and a successful setup check. See Required Setup.
Q3: What happens when resources run out?
Section titled “Q3: What happens when resources run out?”Check the specific resource in Required Setup, then use the HuiAI purchase or replenishment entry shown there. Pricing and availability depend on the service. See Required Setup.
Q4: What happens when I move to another computer?
Section titled “Q4: What happens when I move to another computer?”Install the app and configure credentials again. Migrate the session database using the supported backup method, and copy project files separately from their filesystem directory. See Projects and Sessions.
Models and Billing
Section titled “Models and Billing”Q5: Who charges for HuiAI points and a personal API key?
Section titled “Q5: Who charges for HuiAI points and a personal API key?”HuiAI models use HuiAI account resources. A personal API key incurs charges from its model provider. AIPC UP does not set third-party pricing. See Models and Providers.
Q6: Are an API key and HuiAI token the same?
Section titled “Q6: Are an API key and HuiAI token the same?”No. An API key belongs to a model provider, while a HuiAI token belongs to HuiAI extension services. Do not place one in the other field. See Tokens and Credentials.
Q7: What does a model request send?
Section titled “Q7: What does a model request send?”The prompt, context, and attachments needed for the current request may be sent to the selected provider. Check that provider’s data policy. See Data and Privacy.
Sessions and Files
Section titled “Sessions and Files”Q8: Where are files stored?
Section titled “Q8: Where are files stored?”Project files remain in the local filesystem directory you choose. Session records and app settings are in local application data and the local database. They are separate. See Projects and Sessions.
Q9: Does deleting a session delete project files?
Section titled “Q9: Does deleting a session delete project files?”No. It removes the session record from the database and does not automatically remove project files from disk. See Projects and Sessions.
Q10: How do I export or back up?
Section titled “Q10: How do I export or back up?”Use the page’s session export when available. Back up projects with filesystem copy or Git. Exit the app before copying its database and treat the backup as sensitive. See Projects and Sessions.
Q11: Does local-first mean fully offline?
Section titled “Q11: Does local-first mean fully offline?”No. Model requests, HuiAI features, voice, updates, public tunnels, and some diagnostics may connect to the internet. See Data and Privacy.
Automation
Section titled “Automation”Q12: Can automation do something unexpected?
Section titled “Q12: Can automation do something unexpected?”It can produce results you did not intend, so absolute safety cannot be promised. Use read-only or plan modes, restrict permissions, and confirm before writes, commands, or sensitive actions. See Automation Assistant.
Q13: How do I stop automation?
Section titled “Q13: How do I stop automation?”Use the Stop or Pause control in the interface first. If it does not respond, close the session or exit the app, and use the operating system to end the process when necessary. See Troubleshooting.
Q14: Is browser automation safe?
Section titled “Q14: Is browser automation safe?”It can operate on accounts and pages available to the connected browser. Use a dedicated browser profile, never expose remote debugging publicly, and begin with a low-risk action. See Browser Automation.
Remote Access
Section titled “Remote Access”Q15: Is a public WebUI link secure?
Section titled “Q15: Is a public WebUI link secure?”The tunnel relies on a HuiAI relay, and a leaked link increases exposure. It is not an absolute security guarantee. Enable it only when needed, protect the token and URL, and disable it afterward. See Remote Access (WebUI).
Q16: What is needed for phone access?
Section titled “Q16: What is needed for phone access?”LAN access requires both devices on the same network and a reachable desktop port. Public access also requires a valid token, tunnel state, and available quota. See Remote Access (WebUI).
Updates and Support
Section titled “Updates and Support”Q17: Will an update lose my data?
Section titled “Q17: Will an update lose my data?”A normal overwrite install does not target the session database or project files, but save work and back up important data first. Configuration and sessions remain in local app data. See Updates.
Q18: Where do I get updates?
Section titled “Q18: Where do I get updates?”Check in Settings -> About -> Check for updates. Downloads use the official CDN first, with GitHub Release as a fallback. See Updates.
Q19: Are logs uploaded automatically when I report a problem?
Section titled “Q19: Are logs uploaded automatically when I report a problem?”Diagnostic sending depends on actively submitting feedback and release configuration. Review logs before submission and provide only what troubleshooting needs. See Contact and Support.