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AIPC UPAIPC UP

Contact Us & Community Support

After reading this page you will be able to: quickly connect with the AIPC UP team via WeChat, QQ group, Telegram, and GitHub for real-time support and community exchange.

1. Official Community & Support Channels

Section titled “1. Official Community & Support Channels”
Official QQ Group

Official technical discussion group with thousands of developers and users sharing AI agent configurations and workflows.

Group UIN: 646554497

👉 Join QQ Group

Telegram Community

Instant discussion community for power users and global developers. Receive release announcements and feature previews.

Group: @huiai_io

👉 Join Telegram Group

2. WeChat Support & Community

Section titled “2. WeChat Support & Community”

If you need 1-on-1 technical assistance, business inquiries, or maintenance updates, contact our official customer support:

  • WeChat ID: huiai_io
  • Exclusive Perks: Add WeChat support to claim 50 free Employee Zero credits.
  • Support Hours: Weekdays 9:30 - 21:00 (UTC+8).
AIPC UP / HuiAI Official Support QR Code

Scan QR code to add support (WeChat: huiai_io)

Direct human assistance for setup, API keys, and advanced features

3. Official Sites & Ecosystem

Section titled “3. Official Sites & Ecosystem”
🌐 HuiAI Official WebsiteExplore the full product suite, latest AI advancements, and services.
🖥️ AIPC UP Product PageLearn more about empowering every PC to become an AI PC.
🛍️ Official StoreOfficial token packs, dedicated model channels, and enterprise plans.
🐙 GitHub RepositoryExplore source code, submit pull requests, or download the latest release.

4. Reporting Issues & Feedback

Section titled “4. Reporting Issues & Feedback”

If you encounter unexpected errors or bugs, follow these steps to help us diagnose and resolve them quickly:

  1. Export Diagnostic Logs in Client: Go to Settings -> About -> Report a problem to export sanitized runtime logs.
  2. Submit a GitHub Issue: Visit AIPC-UP Issues and provide:
    • OS: Windows 10 / 11 build number
    • App Version: e.g., v1.0.0
    • Reproduction Steps: Step-by-step actions that trigger the issue
    • Error Log & Screenshots: Error messages or console logs

5. License and Attribution

Section titled “5. License and Attribution”

AIPC UP actively embraces the open-source ecosystem. Core architecture and key capabilities are powered by and gratefully acknowledge the following open-source projects:

  • AionUi Project: AIPC UP’s client foundation and desktop UI framework originate from AionUi under the Apache-2.0 license, with full attribution and copyright retained.
  • Browser Harness (browser-harness): Modern browser automation and web interaction engine, providing robust CDP-based control over live browser sessions, element locating, and cross-web automation.
  • frpc (Fast Reverse Proxy Client): The high-performance reverse proxy client under the Apache-2.0 license, providing secure encrypted relay tunnels for WebUI remote access, QR-code mobile connection, and Screen Wall streaming.

👉 For detailed architecture, technical contributions, and open source compliance, see the dedicated page: Acknowledgments & Open Source Credits.

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